FAQs

Frequently Asked Questions

1. About ATROX

What is ATROX?

ATROX is a High-Performance Safe Foam Dart Blaster designed for enthusiasts who want more than a traditional toy blaster. It combines advanced technology, powerful performance, smart features, and modular customization for an upgraded foam blasting experience.

What makes ATROX different from traditional foam dart blasters?

ATROX features a brushless flywheel system, OLED display, removable battery system, multiple firing modes, OTA updates, and modular accessories, delivering a smarter and more customizable experience.

 Is ATROX a toy or a hobby product?

 ATROX supports four firing modes: Semi/2-Round Burst/3-Round Burst/Full-Auto

What darts are compatible with ATROX?

ATROX is compatible with standard foam darts. For the best performance, we recommend using high-quality compatible darts.

Is ATROX safe?

Yes. ATROX uses soft foam darts with TPR tips designed for safe recreational play. Please avoid aiming at faces or eyes and always follow safety guidelines.

What battery does ATROX use?

ATROX uses a removable rechargeable battery system with USB-C charging support, making charging and replacement convenient.

Can I customize ATROX?

Yes. ATROX features a modular design that supports additional accessories and customization options. We will continue to provide more customization possibilities.

2. Orders & Kickstarter

Where can I buy ATROX?

ATROX is currently available through our Kickstarter campaign. Supporters can access Kickstarter-exclusive rewards and limited early supporter pricing.

 Are Kickstarter rewards still available?

Limited Kickstarter rewards are available during the campaign period. Reward availability may change depending on campaign progress and remaining quantities.

Can I change my shipping information after placing an order?

 If you need to update your shipping information, please contact our support team as soon as possible. We will assist based on your order status.

3.Shipping & Delivery

 When will ATROX ship?

We are currently preparing for mass production. Production progress and shipping updates will be shared through Kickstarter updates and official channels.

 Do you ship internationally?

Yes. We ship to most countries and regions worldwide. Shipping availability may vary depending on local regulations and logistics conditions.

How much is shipping?

Shipping costs depend on your destination and shipping method. The final shipping fee will be calculated during checkout or fulfillment.

4. Support

 Does ATROX support firmware updates?

Yes. ATROX supports OTA firmware updates for future improvements and feature enhancements.

 How can I get the latest ATROX updates?

 Follow our official channels, including Kickstarter and Discord, for product updates, production progress, and community news.

How much is shipping?

Shipping costs depend on your destination and shipping method. The final shipping fee will be calculated during checkout or fulfillment.

Will I need to pay customs duties or taxes?

International orders may be subject to import duties, VAT, or other customs fees. These charges are the responsibility of the customer.